critical essays
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BUCKMAN LABORATORIES AND K’NETIX – A CASE STUDY
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This 4-page paper is based on a Harvard Business Review case study of Buckman's technical knowledge-sharing ssytem called "K'Netix." Questions answered include the effectiveness of the system, how such effectiveness can be measured, as well as general lessons the case study provided in implementing this system.
Filename: MTbuckma.rtf

Building an Effective Technology Support Team
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This 5 page paper discusses some of the factors that are involved in building an effective IT support team, as well as problems that can arise from a personality clash. Bibliography lists 3 sources.
Filename: HVBildIT.rtf

Business & Video - Conferencing
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A 9 page paper discussing the use of business applications of video-conferencing. Bibliography lists 6 sources.
Filename: Videocon.doc

Business Continuity Services
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A 5 page paper which presents a general overview of business continuity services. Bibliography lists 3 sources.
Filename: RAbizcon.rtf

Business Electronic Communications in the Media: Five Articles
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This 6 page paper gives abstracts for five articles about electronic business communications, found in five different sources. Bibliography lists 5 sources.
Filename: HV5artcl.rtf

Business Intelligence Applications & FedEx
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This 6 page paper discusses business intelligence applications, in general, and the use of them at FedEx. The writer begins by explaining what business intelligence applications are and some of the many uses for them. The essay also comments on why so many companies fail in their attempts to implement business intelligence solutions. FedEx is used as an example of a company that uses technology, in general, and business intelligence applications, in particular, very effectively. Bibliography lists 6 sources.
Filename: PGbusin.rtf

Business Plan for ABC Books
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This 10 page paper provides a business plan for a hypothetical book sales company. The plan focuses on the results of inquiry by a computer consulting firm. Appendices with specifics (financial aspects and time schedule) are included. Bibliography lists 2 sources.
Filename: SA707bus.rtf